Selling is Serving with Alignment
Last week, an unknown contact reached me through my website. We spoke for approx. 45 minutes.
Ms. M’s primary ask was to develop courage toward career transition, handle relationship issues and stop self-victimizing tendencies despite best intentions.
Her brother called me out of the blue one day before the program kick-off. We both worked together a few years back. I quickly connected the dots on how she came across my profile.
For obvious reasons, he was concerned for his sister. He asked me how this program could help her, and I explained the scientific benefits. I felt like I was in complete flow.
He said, Dilip, stop. She is my sister. Do you think this program can make things better?
That sentence shook me deeply.
It reverberated during the rest of the conversation.
When I paused, I reflected, allowing me to correct myself in the middle of the conversation.
During this conversation, I noticed that I had moved from a serving mindset to a selling mindset.
At the same time, I remembered the foundation of selling.
Selling = Serving with Deep Alignment.
My savior was my mindful behavior. These behaviors helped me to get back to the foundation.
For the rest of the conversation, I stood behind my prospective client’s needs with an opportunity to serve.
I bet you can guess the outcomeð